DURING

Activate your Community Emergency Plan.

In a major emergency, if you are not involved in the incident, but are close by or believe you may be in danger, the best advice is to:

  • make sure 999 has been called if people are injured or if there is a threat to life;
  • do not put yourself or others in danger;
  • check for injuries and remember to attend to yourself before attempting to help others;
  • listen to and follow advice from the emergency services;
  • try to remain calm, consider the hazards, think before acting and try to reassure others;
  • consider and be aware of the needs of other people, especially children, the elderly and vulnerable.  Try to assist, where possible, and reassure others involved;
  • REMEMBER: Go In, Stay In, Tune In to the local radio - BBC Radio Merseyside;
  • during a major emergency, the affected Local Authority may establish an emergency helpline to support members of the public with up-to-date and reliable information about the incident;
  • if an emergency helpline is set up, details of how to access it will usually be broadcast on local radio stations and on the Local Authority's website;
  • the Emergency Services may advise some members of your community to evacuate from their homes to safe place. Speak to those co-ordinating the response to see what role members of the community can assist in this, ie: door knocking, delivering emergency messages or identifying those who may need extra assistance to move to a place of safety.